I have attended many seminars, courses and training. I have studied history, geography, business, politics, and other social sciences (philosophy etc.) IN ALL OF THESE THINGS, I have never had as good an instructor as Sid Ridgley.
The presentation was easy to comprehend. Extremely productive and will definitely increase sales for both the individual and company as a whole.
The Board worked diligently through three planning sessions, guided by Mr. Sid Ridgley of Simul Co. He is an expert in the field of Customer satisfaction and long term planning. Sid did an outstanding job leading us to our conclusions.
Engaging, fun and knowledgeable
Sid was the most engaging instructor I have had. I have been on courses with U of T, Queens, Darden and Sid was the best.
Well Done. Interactive, well paced program. Excellent concepts about recognition, attitude, reinforcement, customer satisfaction. Promote the “we” concept to customer satisfaction.
A motivational and informative way to identify why patient satisfaction is down and common sense ways to improve them..
Extremely good. Provokes thought and introspection and most important has a definitive style, giving very specific action steps to follow. The coach’s rich experience helps in understanding how other have worked towards achieving the desired changes and lends an element of practicality to the exercise.
The ability to improve through the tools & ideas given throughout the workshop.Very effective & interesting. A valuable 4 hours.
Sid is a great speaker. He has the knowledge to teach others. When he speaks, you want to listen to what he is saying because its all so positive. When you leave, he makes you want to improve yourself 100%, and you do