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The following articles on customer satisfaction, sales, loyalty, etc., have appeared in other national print publications. Most of them were written by Sid Ridgley, President of Simul Corporation. Since founding Simul Corp. in 1987, Sid has become one of the world's leading strategists and practitioners of Customer Service Excellence. We invite you to take a look at the printed articles available: |
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| Unlocking the Potential of Your People | Diagnosing Opportunities |
| Customer Loyalty, Is There Really Such A Thing? | Get More Done and Grow Professionally |
| STOP trying to Sell, Sell, Sell | Identifying & Dealing with Bad Bosses |
| When Was The Last Time You Did It? | Make Every Client Contact Sacred |
| Yikes, Can't I Be Kissed First | Retaining Star Employees |
| Rewards & Recognition | The Management Guru's Top Ten List |
| Yes Virginia .. Enthusiastic Teams Do Exist | The WIIFM in Coaching |
| How To Increase Profits In Any Business | |
| Is This Meeting Really Necessary? | |
| If You Could Change the World, Would you Do It?
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